Refund policy

We have a 7-day refund policy for custom printed products, which means you have 7 days after receiving your item to request a refund.

To be eligible for a refund, your products must be damaged, printed incorrectly, or defective. You will need to provide images of the faulty prints.

To start a refund, please fill out our order issue submission form: https://rolledupprinting.com/pages/order-issue-submission

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or printed incorrectly, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Rolled Up Printing is NOT responsible for differences in color, which may vary by printer. We are also not responsible for bad prints as a result of poor image/file quality, or files that do not meet our artwork requirements.  

We cannot accept returns on gift cards.

Refunds
If your refund is approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your refund, please contact us at support@rolledupprinting.com.